A media investigation by the Canada’s CanWest News claims to have found many problems with cosmetic products found on store shelves. They also claim that some of the products with labeling violations came from large companies. The most common violations were:
- Ingredients not listed using their proper INCI names.
- Inappropriate cosmetic claims, e.g. “reverses wrinkling”.
- Warning symbols too small/too far apart/too light in contrast to the packaging.
- Incomplete bilingual labeling.
When questioned, Health Canada told reporters only a small proportion of cosmetic products contain “labeling violations” and that these were minor and presented at very low risk to the health and safety of consumers.
Mike Patten from the Canadian Cosmetic, Toiletry and Fragrance Association (CCTFA) reaffirmed, “We do not believe there is significant non-compliance as outlined in the article. Retail outlets are regularly inspected by Health Canada and we generally only hear of smaller in frequent uses of non-compliance.”